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If you’ve ever wondered, Does Kohl’s take Amazon returns?—you’re not alone. For many, returning an item can be a hassle. It often involves shipping, waiting for a refund, and hoping the process goes smoothly.
Fortunately, Kohl’s has teamed up with Amazon to make returns easier. If you have an unwanted Amazon purchase, taking it to a Kohl’s store could save you time and effort. Here’s how you can return Amazon items at Kohl’s.
Does Kohl’s Take Amazon Returns?
Online shopping is convenient, but sometimes it comes with the inconvenience of returns. Fortunately, Amazon has partnered with Kohl’s to streamline this process. By taking your return to a participating Kohl’s store, you can avoid the hassle of shipping and potentially save on return shipping fees. The best part? You don’t have to box or label the items yourself—Kohl’s does it for you.
However, not every Kohl’s store accepts Amazon returns, and some locations have temporarily stopped this service as part of a test. Still, the majority of Kohl’s stores are happy to assist with returns. Let’s dive into how you can make Amazon returns at Kohl’s.
1. Begin Your Return with Amazon’s Online Return Center
The first step in returning an item from Amazon is to visit the Amazon Online Return Center. This is where you’ll initiate the return process. If you’re unsure how to get there, simply log into your Amazon account and find the order you want to return.
Once you’re in the Return Center, select the item you wish to return and follow the prompts. If the item is eligible for return, Amazon will give you a few options on how to proceed. One of these options will be to return it via Kohl’s. This is where you’ll get started with your Kohl’s return.
2. Select the Kohl’s Dropoff Option
When you’re going through the return process, Amazon will offer you several return options. One of these is the Kohl’s Dropoff option. This allows you to return your item directly at a Kohl’s store without any extra shipping required.
To select this option, simply choose the Kohl’s Dropoff choice from the return menu. This option is available for a wide variety of products, but there are exceptions. Some items may not qualify for return at Kohl’s, so make sure you verify this step while going through the return process.
Once you’ve selected the Kohl’s return option, Amazon will generate a QR code that you’ll need to bring to the store.
3. Amazon Will Provide You with a QR Code
After selecting the Kohl’s dropoff return option, Amazon will generate a QR code for you. This code is essential for completing your return at Kohl’s. You’ll find the QR code in your Amazon account under the order details for the item you’re returning. Additionally, Amazon will send you the QR code via email, so you have multiple ways to access it.
It’s important to note that you won’t need to print anything or even package the item. Kohl’s will take care of the rest. Simply bring the item and the QR code to a participating Kohl’s store, and you’re good to go.
4. Bring the Item(s) to a Participating Kohl’s Store
With your QR code in hand, it’s time to head to the store. You’ll need to bring the item you want to return to a participating Kohl’s store. These stores will have a designated area for Amazon returns called The Return Drop @KOHL’S™. This is where all the magic happens.
Before you go, make sure that the Kohl’s store near you is part of the program. While most Kohl’s locations accept Amazon returns, there have been instances where some stores temporarily stopped this service. You can check on the status by calling your local store or checking the Amazon return page for store details.
Once you arrive, look for The Return Drop @KOHL’S™ area. A Kohl’s associate will be there to assist you.
5. Show the QR Code to the Kohl’s Associate
When you approach the return area at Kohl’s, show the QR code to the associate. The associate will scan the code, and from there, they’ll handle the return process for you. You won’t need to box up the item or even label it; Kohl’s takes care of packing, labeling, and shipping the return back to Amazon for free.
The associate will ensure that all necessary information is captured and that your return is processed properly. After the return is completed, Amazon will issue your refund, typically within a few days. This is a fast, free, and easy way to return an item.
Kohl’s Stores That Accept Amazon Returns
As mentioned earlier, most Kohl’s stores participate in the Amazon return program. However, some stores have temporarily stopped accepting Amazon returns due to a company test.
For instance, locations such as those in Leominster, Massachusetts, Eau Claire, Wisconsin, and Washington, Missouri have paused the service. This change has been confirmed by employees, and it seems to be part of an internal test. Although the number of stores stopping this service is limited, it’s a good idea to double-check with your local Kohl’s store before heading over.
To find out if your nearest Kohl’s is participating, visit the Amazon return page or give the store a quick call.
Why Kohl’s and Amazon Partnered
The partnership between Amazon and Kohl’s is beneficial to both parties. For Amazon, it’s a way to offer customers a more convenient return experience. Returns can be a huge pain for shoppers, so offering a quick and easy in-store return option makes sense.
Kohl’s benefits by bringing more foot traffic to its stores. Shoppers who are returning Amazon items may end up browsing Kohl’s selection and making additional purchases.
Additionally, Amazon’s partnership with Kohl’s helps it save on shipping and handling costs. Instead of relying on returns to be mailed back to Amazon, Kohl’s does the work for them, making the process more efficient.
Recent Changes in the Return Policy
Though the partnership between Amazon and Kohl’s has been incredibly popular, there have been some recent changes. As mentioned, some Kohl’s stores have temporarily stopped accepting Amazon returns.
According to Kohl’s, this is part of an internal test to evaluate the effectiveness of the program in different regions. The test has been met with mixed reactions, with some employees expressing relief at the change, while others believe the program should be continued.
If your local Kohl’s store has stopped accepting Amazon returns, you still have other options. Amazon will offer you other return methods, such as using the UPS store or scheduling a return pick-up. But for most customers, Kohl’s is still the easiest and most convenient option.
Frequently Asked Questions
Here are some of the related questions people also ask:
Does Kohl’s accept all Amazon returns?
No, Kohl’s accepts most Amazon returns, but some items are excluded from the program. You can check whether your item is eligible for return at Kohl’s during the Amazon return process.
How do I return an Amazon item to Kohl’s?
To return an Amazon item to Kohl’s, start by selecting the Kohl’s dropoff option on Amazon’s Return Center. Then, you’ll receive a QR code. Bring the item and the QR code to a participating Kohl’s store, and a Kohl’s associate will handle the rest of the return process.
Do I need to pack my Amazon return before going to Kohl’s?
No, you do not need to pack or label your Amazon return before going to Kohl’s. The store will handle packaging, labeling, and shipping the item back to Amazon for you.
Can I return Amazon items to any Kohl’s store?
Most Kohl’s stores accept Amazon returns, but some locations have temporarily stopped the service as part of a test. It’s a good idea to check with your local store before heading there.
Is there a fee for returning Amazon items at Kohl’s?
No, there is no fee for returning Amazon items at Kohl’s. The return process is free, and Kohl’s will handle the packing and shipping at no additional cost to you.
How long does it take for Amazon to process a return made at Kohl’s?
Once your return is processed at Kohl’s, Amazon will typically issue your refund within a few days, depending on your payment method and other factors.
Can I return Amazon purchases without a receipt at Kohl’s?
Yes, you can return Amazon items without a receipt at Kohl’s. Instead of a physical receipt, you’ll need to show the QR code provided by Amazon when you initiate the return.
Do I need to make an appointment to return an Amazon item at Kohl’s?
No, you do not need an appointment to return an Amazon item at Kohl’s. Simply bring your return and the QR code during regular store hours to any participating Kohl’s location.
Are all Kohl’s locations participating in the Amazon return program?
Most Kohl’s stores participate in the Amazon return program, but some have temporarily stopped the service as part of an internal test. Check with your local Kohl’s or visit the Amazon return page for up-to-date details.
Conclusion: Returning Amazon Items Made Easy with Kohl’s
In conclusion, if you’re wondering Does Kohl’s take Amazon returns? the answer is mostly yes. Kohl’s stores are a convenient and easy way to return your Amazon items, with no need for packaging, labeling, or paying return shipping fees. You simply initiate the return through Amazon’s Online Return Center, choose the Kohl’s dropoff option, and bring your item and QR code to a participating store. It’s that simple.
While there have been some temporary changes and tests at certain locations, the partnership between Kohl’s and Amazon remains a great option for those looking to return items quickly. So next time you need to return an item, check if Kohl’s is nearby—you might save yourself a lot of time and hassle.